PRODUCTS CLIENTS ABOUT CONTACT
Measure
  • Collect feedback on-site or after interaction
  • Use any device to display questionnaire and capture feedback
  • Seamlessly integrate social media comments
  • Support legacy paper comment cards





Analyse

  • Best in class reporting and analysis
  • Individual unit level and corporate level analysis
  • Highlight trends, set targets, identify opportunities






Correct

  • Track your organization's response to guest comments and feedback
  • Ensure service recovery is immediate and effective
  • Ensure service recovery is immediate and effective



Social Media

  • Track your organization's reviews on Social Media
  • Response to reviews on Social Media like TripAdvisor
  • Compare and Analyse with competition





Applications


  • Hotels
  • Restaurants
  • Banquets
  • Healthcare
  • Retail
  • Airlines
  • Casinos




Firm: Location: Connect:
Software services company dedicated to improving customer experiences in industries driven by customer interactions.
Hospitality CRM Solutions Pvt. Ltd
North Star Business Centre,
B-109 Sector-5, Noida 201301, INDIA
Connect:

Ph: +91 9717178379
Email: info@hcrm.in

Mon - Fri (10:00 AM - 5:00 PM)
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